Privacy Policy
This privacy policy is for KG Brown Ltd T/A AB Tools & Hanford Trailers.
This policy describes how and why we collect, use and store users’ information when you use our website, make a purchase or contact us.
If you have any questions or concerns about this policy please do not use our services. You can also contact us with any questions or concerns at sales@abtoolsonline.net
What user information do we collect?
Electronic information such as your browser, operating system and IP address are collected automatically when you use our site. We may also collect the referring URL.
Like most companies we use cookies to collect data.
We also collect the personal information you provide us with when you register and/or order with us. We collect your name, email address, telephone number, delivery address, billing address and your contact preferences.
We do not collect sensitive information.
If you make a purchase, we do not collect your payment details ourselves. We use PayPal and Shopify payments to process your payments. All payment data is stored by PayPal or Shopify Payments.
What do we do with your information?
Electronic information and cookies are used to maintain the normal function of our website, keep track of shopping carts, active logins and other functions. It is also used to monitor and understand our website performance.
Your personal information is only used for the purposes of processing your order and to send any necessary information about your order to you. We will not contact you for marketing purposes unless you specifically sign up for our email newsletter.
Do we share or sell your information?
We only share your information as is necessary to fulfil your order.
We share your information with the chosen courier/postal service so that they can deliver your order. Your information may also be shared with our Payment Providers - PayPal & Shopify Payments.
We do not sell your information.
We may share your information with the Police if requested or other government departments/agencies if we are required to by law.
How long do we keep your information?
We keep your information for as long as is necessary for the purposes described in this policy, and as long as we are legally required to for tax/accounting purposes.
How do we deal with information about children/minors?
All users of our site should be over 18. We do not collect information about anyone under the age of 18.
Your Rights
You have the right under the Data Protection Act to access the information we hold about you. You can access you information by contacting us via email or telephone. (Contact details at the end of this policy)
We do not charge any fee for accessing your information.
Your Information
It is your responsibility to keep your information up to date. We accept no responsibility if your information is incorrect or out of date.
Contact
If you need to contact us about anything relating to this policy, your privacy or your data you can do so below;
By email; sales@hanfordtrailers.com
By telephone; +44 1782 658594
By post; KG Brown Ltd T/A AB Tools & Hanford Trailers 152 Stone Road Hanford Stoke-on-Trent ST4 8NS